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Being Human 101: Awkward Moments in Coaching

I usually have something clever here...Awkward...

A group of people at a party hold red cups, displaying mixed reactions. The setting is indoors with warm lighting and a casual atmosphere.
POV: You try to hold silence in a group session…

Awkward moments sneak up on everyone. You wave at a stranger who isn’t your friend. You greet a colleague by the wrong name. You deliver a joke that lands with a thud and then lie awake replaying it for the rest of your life. In coaching, these tiny social misfires can be more than funny anecdotes. they can quietly shape how clients see the coach, themselves, and what they believe they’re capable of.


So why do small blunders feel so big? What happens when awkwardness piles up? And how can coaches help clients turn cringe into growth without minimizing the very real sting of embarrassment?


Join us on CLCI Live as Jen Long (PCC), Jerome LeDuff (MCPC), Lisa Finck (MCC), Anthony Lopez (MCPC), and Brooke Adair Walters (ACC) unpack how awkwardness shows up in everyday life, in the coaching session, and what to do about it.


Awkwardness Isn’t Harmless

A single slip-up is usually no big deal. But when awkward moments become a running highlight reel, they can start to erode confidence. Clients may begin to avoid opportunities: networking events, first dates, raising a hand in meetings because the possibility of embarrassment feels too risky. Over time, that avoidance shrinks their world.


Coaches aren’t immune either. A coach who fumbles with silence, rushes to fill space, or nervously over-explains can unintentionally signal uncertainty. That doesn’t make you a “bad” coach; it simply means awkwardness is present and worth noticing. Unfortunately it can impact trust and momentum.


Why Small Blunders Feel Disproportionately Big

Awkwardness is social pain, and the brain often processes it like physical pain. It lights up the same threat systems that care deeply about belonging and status, which is why a harmless name flub can feel like a five-alarm fire. Moments like “I said the wrong word” can quickly devolve into “Do they think I’m incompetent? Do I still belong here?”


Two amplifiers make blunders feel bigger:

  1. Spotlight effect. We dramatically overestimate how much others are noticing or remembering our mistake. Most people forget; we archive and annotate.

  2. Story-making. A client who’s gathered years of minor embarrassments can weave them into an identity: I’m socially clumsy. I'm turbo-cringe. etc. Once that story takes hold, new experiences are filtered through it, reinforcing the loop.


The Hidden Cost of Accumulated Awkwardness

When the memory of small gaffes becomes a habit of self-surveillance, clients start conserving energy: they talk less, try less, and risk less. Mood, motivation, and decision‑making take a hit. Some clients will over-apologize and self-deprecate to preempt judgment; others will withdraw to avoid it. Both strategies protect in the short term and limit in the long term.


In sessions, you’ll hear it as hesitation, people‑pleasing, or editing mid‑sentence. You’ll see it as fidgeting, racing speech, or a sudden “I don’t know.” In short, you'll feel awkward. These aren’t flaws; they’re signals of vulnerability. And signals can be coached.


Awkwardness in the Coaching Space

Awkwardness shows up between coach and client, too. That’s normal. Before we get too tactical, it helps to name common patterns so we can meet them with presence instead of panic.


A few you might recognize:

  • The Silence Scramble. The client glances down, doesn't know what to say, and the coach fills the space to rescue them. (That urge is human but the rescue isn’t required.)

  • Emotion Jitters. Tears, long pauses, or visible nerves can make the coach uneasy and they rush to smooth things over.

  • Advice Gravity. When awkwardness rises, both parties reach for advice to “fix it,” stepping out of coaching and into fixing.


The work isn’t to avoid awkwardness; it’s to let it be informative. Often the richest insights follow the most uncomfortable seconds.


Coaching Clients Through Acceptance, Humor, and Reframing

Start by normalizing. Everybody trips over their social shoelaces. Most people forget our missteps almost immediately. For many clients, that reality check alone eases the heat.


Next, bring presence to the moment. Verywell Mind offers a helpful cue:

“Stay present with the discomfort.” Your urge may be to check in with yourself, says Joel Minden, PhD. “Accept that—and then redirect your attention and behavior to the other person. Socially effective people show interest in others and their interactions.”

This dovetails with coaching: we can direct attention outward towards the relationship, the goal, or the next micro‑action rather than inward toward rumination.


Now reframe. Awkwardness isn’t proof of failure; it’s evidence of engagement. We feel awkward precisely when we risk connection, stretch a skill, or try something new. Invite clients to reflect on the moment:

  • What did this perceived slip-up reveal about what matters to you?

  • If you could replay it with compassion, what would you do differently next time?

  • What small action would restore your sense of congruence today?

Humor helps, especially when the client initiates it. Laughing with (never at) can release tension and make room for moving forward.


Practical Supports

Once clients have context and compassion, they can create simple structures keep them moving. For example, a client who dreads introducing themselves at events might draft a 10‑second intro and practice it with you; someone who fixates on a past blunder might set a “thought budget”, i.e. five minutes to reflect, then a clear pivot to an action that re‑engages them socially.


The possibilities are endless and it is on the client to think of what structure or strategy would best suit them.


Working With Your Own Awkwardness as a Coach

You will feel awkward. You will lose a word mid‑reflection. You will hold a silence that feels three sizes too big. Good. That’s where presence is built and is the natural process of becoming an experienced coach.


A few reminders:

  • Don’t rescue. Awkwardness isn’t an emergency. Hold the space; let the client meet themselves.

  • Name process, not judgment. “I’m noticing a long pause, what’s happening for you?” invites awareness without implying a problem.

  • Co‑create safety. Align on how to handle emotion, silence, or “I don’t know” moments before they appear.

And if a session leaves you cringing, debrief with a peer or mentor coach. Reflect, learn, and move on. We don’t model perfection; we model responsiveness.


Memory, Emotion, and the Afterglow of Awkward

Clients remember how they felt with us more than our exact words. That’s why grounded presence beats cleverness every time. When awkwardness visits, and it will, meet it with calm, curiosity, and care. Help clients turn the moment from a verdict into data, then into a choice.

Thank you,


Jen Long (PCC), Jerome LeDuff (MCPC), Lisa Finck (MCC) Anthony Lopez (MCPC), and Brooke Adair Walters (ACC)


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